December 15, 2021
The first accolade was for International Team of the Year.
The team has doubled in size in the last 12 months and between them can speak six different languages.
International sales account for 13% of total sales vs three percent the prior year highlighting the sheer success and growth.
The team is focusing on further expansion in Europe as well as the U.S., Canada, Australia and New Zealand.
The After Sales and Logistics team has also created new roles to support international customers including a French-speaking customer service advisor.
The second award was for Best Marketing Initiative, awarded for the Channel 5 documentary Hot Tub Brits – More Bubbles Please! which featured Superior Wellness.
The marketing team also received a Gold Award for the Superior Wellness rebrand, the 10-year anniversary campaign and the partnership with Fibromyalgia Action UK.
"The team has transformed the marketing during the last 12 months and continue to take it to the next level," said Sarah Elphick, head of marketing. "I am very proud of what we have achieved so far and excited about 2022.”
The third award was for Spa Supplier of the Year.
Over the past year, the partner network has grown to more than 200 partners.
“It has been an incredible year for our business and industry as a whole and we are delighted that our efforts and dedication has been recognized with this award win," said Gareth Ward, sales director. "A huge thanks to all our partners and suppliers for their continued support.”
The evening ended with Rob Carlin, managing director winning the Special Achievement Award. The award marked the 10-year anniversary of Superior Wellness.
Photo courtesy Superior Wellness
“It has been an incredibly special year for Superior Wellness, which is why the Special Achievement award is so fitting in this particular year," Carlin said. "We moved into our new 130,000-square-foot head office and warehouse in March. The move coincided with the 10-year anniversary on April 28, 2021, which was a huge milestone for the whole team.
"It is a great honor for us all to end the year with awards success. The team has been working hard all year and it’s great to see that all of their hard work has been recognized. I am extremely proud of the whole team.”
Superior Wellness also received a Gold Award for the following categories:
UK Team of the Year
Spa Product of the Year—Thermals Spas Hydro hot tub
Spa Product of the Year—Platinum Spas Onyx 2021 hot tub
Energy Efficiency Eco Award—Platinum Premium Shield
Energy Efficiency Eco Award—Superior Wellness Head Office
Above Ground Hot Tub Project of the Year—The Bowen Home Project
The UK Pool & Spa Awards celebrated its 11th anniversary with featured projects and products.
Winners across 30 categories were announced during the awards.
The entrants were awarded gold, silver or bronze standard in the competition covering both home and public pool and spa facilities in a contest that attracted online votes and votes from judges, before being scrutinized by an independent jury.
Click here for more information, including a full list of winners.