Why Paper and Pen Still Has a Place in ConstructionWhy Paper and Pen Still Has a Place in Construction
In this high-tech world, handwriting notes shows your clients you are engaged and what they are saying is important, one contractor says.
December 2, 2024
It’s clear that jobsite management software is here and not going anywhere. Some of these platforms have a monthly payment that can rival a brand-new truck. We continue to run our jobsites with pen and paper for good reason. I have found when you’re initially meeting clients and they are walking you through their needs, wants, and expectations, and you pull out a clipboard and start taking notes, it says to them you are engaged, and what they are saying is important.
Study after study shows that physically writing down notes, objectives, tasks, and the like increases recall and memory. When we bid projects, we bid off of actual blueprints that get tattooed with neon-colored highlighters, sticky notes, and a notepad of notes. We have been successfully estimating, managing, and scheduling our projects with paper since 1948. Even if we eventually move to software for business solutions, we're not likely to move away from paper.
There’s one company that stands out for us in this space: Rite in the Rain. Based in Tacoma, Washington, the company has a rich history with the logging industry. It has been making waterproof paper since 1916. We have been using its mini-top-spiral and side-spiral notebooks in the field for over a decade.
Toby, our lead foreman, has been using the company's small planner to keep track of crew-hours and record key details of each project. What I would consider the best off-the-shelf planner for the construction industry is Rite in the Rain's large planner kit. The complete kit comes with a robust three-ring binder with a Cordura cover that zips closed and includes a substantial amount of built-in storage. The kit also comes with a bunch of other useful accessories; what I use the most is the 12-month calendar, just to write down where I was each day, and any upcoming appointments and meetings.
To read the rest of this story written by Jake Lewandowski for the Journal of Light Construction click here.
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